Question 1

What's the minimum amount to start?

Accepted Answer

You can open and fund an account from €220. You're welcome to add more as you go, and your plan grows with you.

Question 2

How do I withdraw my money?

Accepted Answer

Log in to your dashboard and request a withdrawal whenever you like. Funds go back to your chosen payment method within the standard processing window.

Question 3

Is my capital kept safe?

Accepted Answer

Your account is protected with industry-standard encryption and identity checks. Like any investment, your capital is exposed to market risk and can fall as well as rise.

Question 4

How fast can I get going?

Accepted Answer

Most people sign up in just a few minutes. Once your opening deposit lands, you can activate a plan straight away.

Question 5

Are there any surprise charges?

Accepted Answer

Every cost is shown plainly before you commit. You'll always know what your plan costs — nothing hidden.

Question 6

What's the minimum age requirement?

Accepted Answer

You must be 18 or over to open an account and invest. We'll verify your age and identity as part of setup.

Question 7

Which payment methods can I use?

Accepted Answer

We accept the major debit and credit cards, bank transfers, selected digital wallets and crypto options. Your full choices appear at the deposit screen.

Question 8

When can I reach customer support?

Accepted Answer

Our team is on hand Monday to Friday, 9:00 to 18:00, and we aim to get back to you within one working day.

Question 9

How is tax handled on my earnings?

Accepted Answer

Tax on investment returns follows the rules in your jurisdiction and is your own responsibility. We recommend keeping detailed records and speaking with a qualified tax adviser.

Question 10

What is KYC and why do I need it?

Accepted Answer

KYC (Know Your Customer) is a standard identity check required by law. It keeps your account secure and is a routine part of any investment platform.

Question 11

Do I need to have invested before?

Accepted Answer

Not at all. You'll be paired with a personal financial analyst who guides you from day one, so no prior market knowledge needed.

Question 12

Who's actually managing my portfolio?

Accepted Answer

A personal financial analyst, backed by AI technology, who works to your goals and risk appetite. The expertise is human — the analyst makes the final calls.

Question 13

Is the platform regulated?

Accepted Answer

Yes — we're fully compliant with Irish financial rules and security standards, with built-in account safeguards and verification.

Question 14

Can I add more money later on?

Accepted Answer

Absolutely. Top up your account anytime and review your plan with your analyst as your situation changes.

We're here to help, always.

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